We’re here to support you through COVID-19. Here’s how we can help you.
Sun Life cares about protecting your personal information. With Two-Step Verification, signing in might look a little different, but it will help keep your account protected.
Sun Life is serious about protecting your personal data. Two-Step Verification adds an extra layer of security that will help prevent someone else from getting into your account. Sun Life will verify your identity with a text or phone call when we consider it necessary.
It doesn’t take long to set up:
If you have more than one number on file, you’ll have more ways to get the security code. For instance, if you’re not at home with your landline, you'll be able to get the code with your other number.
No. You can choose to get the code through an automated voice message on your landline. And of course, you can get the code through an instant text message.
Currently we don't support all international numbers. The countries and territories in the list below are the ones we support:
Give us a call at 1-877-786-5433, if you have questions. Our regular business hours are 8 a.m. to 9 p.m ET.
There could be standard messaging and data fees from your carrier. Please refer to your mobile plan details for more information on messaging fees.