If you bought insurance coverage or set up an investment account through your advisor
Contact your advisor directly to update your information. Do you need your advisor's phone number or email address? Go to Find an advisor and enter your advisor's last name.
You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. ET.
If you have insurance coverage or investments through your employer
You can update your banking or credit card information for your investment plans by calling the Customer Care Centre at 1-866-733-8612, Monday to Friday, 8 a.m. to 8 p.m. ET.
You can update your banking information for your group benefits plan online:
- Sign in to my Sun Life.
- Under Benefits, click on either Benefits centre or Coverage information in the list on the right.
- Choose Direct deposit and online claim statements from the Take me to drop-down menu.
- Under Banking information, click Update and enter your updated banking information.
Not registered yet? Take a few minutes to register now. You can also call the Customer Care Centre at 1-800-361-6212, Monday to Friday, 8 a.m. to 8 p.m. ET. Please have your coverage card ready.
If you bought insurance coverage or set up an investment account online or by phone
You can update your banking or credit card information by calling the Client Solutions Centre at 1-800-669-7921, Monday to Friday, 8 a.m. to 8 p.m. ET.
If you bought insurance coverage or set up an investment account through a Choices plan
You may be able to update your personal information online:
- Sign in to my Sun Life.
- Go to the drop-down menu at the very top right and click this icon
- Choose Profile then Personal Information.
You can also call the Client Solutions Centre at 1-877-805-9303, Monday to Friday, 8 a.m. to 8 p.m. ET. Or sign in to mysunlife.ca to send us a secure message.
