We’re here to support you through COVID-19. Here’s how we can help you.
We’re here to support you through COVID-19. Here’s how we can help you.
Warning for Sun Life shareholders about Obatan LLC offer. Read more here.
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We're committed to continually updating our COVID-19 information page, where you'll find answers to the most frequently asked questions we receive.
Go to sunlife.ca/covid-19 for the latest updates
You can update your address or other personal information by mail or fax or you can contact your advisor. Do you need your advisor’s phone number or email address? Go to Find an advisor and enter your advisor’s last name.
You can also call our Customer Care Centre at 1-877-786-5433 (1-877-SUN-LIFE), Monday to Friday, 8 a.m. to 8 p.m. ET.
227 King Street South
PO Box 1601 Stn Waterloo
Waterloo, ON N2J 4C5
1-866-487-4745 (in Canada)
1-519-888-2164 (outside Canada)
You may be able to update your address or other personal information online.
Not registered yet? Take a few minutes to register now. You can also call the Customer Care Centre at 1-800-361-6212, Monday to Friday, 8 a.m. to 8 p.m. ET. Please have your coverage card ready.
Optional coverage through your employer:
If you have optional coverage through your employer, like optional life insurance or optional critical illness insurance, and you pay for it by credit card or through your bank account, call our Customer Care Centre at 1-800-669-7921, Monday to Friday, 8:30 a.m. to 5 p.m. ET.
Call the Customer Care Centre at 1-800-669-7921, Monday to Friday, 8:30 a.m. to 5 p.m. ET.
You may be able to update your address or other personal information online:
You can also call our Client Solutions Centre at 1-877-805-9303, Monday to Friday, 8 a.m. to 6 p.m. ET. Or sign in to mysunlife.ca to send us a secure message.
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