As you may expect, many Canadians are trying to reach us right now. We ask for your patience as we are receiving many questions. We're committed to continually updating our COVID-19 information page, where you'll find answers to the most frequently asked questions we receive.

Go to sunlife.ca/covid-19 for the latest updates

Our Client care call centre will be open this Saturday, March 28 between 9a.m. and 5p.m. ET to help.

If you bought your coverage through your advisor

Contact your advisor directly to find out what you're covered for. Your advisor can also help you change your coverage. Do you need your advisor's phone number or email address? Go to Find an advisor and enter your advisor's last name.

You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. ET.

If you're covered through your employer

  1. Sign in to mysunlife.ca to get your coverage details.
  2. Click Coverage Information to see what your current benefits cover, and when you can change your coverage.
  3. Click Medical coverage, Drug coverage or any other options on this list.

Not registered yet? Take a few minutes to register now. You can also call the Customer Care Centre at 1-800-361-6212, Monday to Friday, 8 a.m. to 8 p.m. ET. Please have your coverage card ready.